Auckland's Specialist Podiatry Clinic for Fungal Nails, Verrucae, Ingrown Nails & Foot Pain
Aches and pains, and disfigured nails, can slow you down and make you feel self-conscious about your feet. But you don't have to Google or guess your way to healthier feet. Clear Step Podiatry, Auckland, provides personalised care and specialist treatments to ease pain, help you stay active, and avoid recurring problems.
The equipment and expertise here make us one of a very small number of clinics in New Zealand offering this level of specialist care. We were the first clinic in New Zealand to offer Lunula Cold Laser treatment, we remain Auckland City's only SWIFT Microwave clinic, and we perform specialist procedures, including toenail surgery, in-clinic. It's why patients travel from across Auckland, and well beyond, to see us.
Based in Grey Lynn, our podiatrists have helped thousands of patients overcome and manage conditions such as:
- Foot pain
- Heel pain
- Cracked heels
- Corns and calluses
- Warts
- Fungal nail infections
- Ingrown toenails
- Shin splints
- Knee pain
- Bunions
- Arch pain
- Flat feet
- Growing pains
- Diabetes
- Sports injuries
OUR SPECIALIST PODIATRY SERVICES
Advanced treatments. Proven results. Personalised care.
GENERAL PODIATRY
Comprehensive care for a wide range of skin and nail conditions causing pain or discomfort.
FUNGAL NAILS
New Zealand’s first Lunula Cold Laser clinic, bringing new hope to discoloured, painful and disfigured nails.
VERRUCAS & INGROWN TOENAILS
Specialist treatments that target the cause for long-term relief.
SPORTS PODIATRY
Move better. Recover faster. We treat acute and chronic foot and lower leg injuries for all ages and activity levels.
BOOK AN APPOINTMENT
For feet that look, feel and perform better again, book an appointment at Auckland's leading specialist destination podiatry clinic. We'll help you understand the cause of your pain or problem, and provide an effective, tailored plan.
We're currently accepting new patients. Contact us for an initial podiatry consultation to discuss the most appropriate treatment pathways.
As an ACC Registered Provider, treatment plans may be subsidised for eligible patients.
Or call our team on (09) 801 2211.
COMMON QUESTIONS
Do I need a referral to see a podiatrist?
A referral provides us with a basic summary of the concern, results obtained to date, as well as any specific requests. We can provide a tailored care plan and liaise closely with your preferred doctor.
However, a referral from a doctor is not necessary. If you have been given a referral for podiatry and need to make an appointment, you can contact Clear Step Podiatry by calling our Grey Lynn clinic directly on (09) 801 2211.
Can I use my private health insurance?
Many podiatry treatments are claimable for those with private health insurance (with relevant extra covers).
To make a same-day claim, please remember to bring your private health insurance card to your appointment. Your clinician will be able to manage your insurance balance, claims and payments easily.
Remember that on-the-spot claiming will significantly reduce your out-of-pocket expense. Clear Step Podiatry and its podiatrists are affiliated with registered private health insurance companies, including NIB and Southern Cross Health Society.
What is your cancellation policy?
We require at least 24 hours' notice to cancel an appointment.
If you cancel within 24 hours of your appointment or do not attend your booked treatment, we reserve the right to charge a late cancellation fee, payable at your next appointment.
In case of pre-paid treatments, one treatment will be forfeited from your pre-paid laser treatment plan.
As a courtesy, we will send you an email to confirm the date and time 48 hours prior to your booking. You will also receive a reminder text message 24 hours before your booking. If you are running late, the clinic reserves the right to shorten your treatment time to ensure that our podiatrists are not late for their next client.
Please make sure you're purchasing the correct treatment. Refunds cannot be offered for a change of mind or if your situation has changed.
Can you guarantee results?
Your treatment outcome is dependent upon many external factors outside of our control. For this reason, we cannot guarantee individual results or the number of treatments required. All expected treatment results are disclosed on this website and are confirmed in writing during your consultation.
If you are unhappy with any aspect of the service you have received, please let your podiatrist know immediately, so they can refer your concern to senior management. If you can't find the answer to your question, please contact us on (09) 801 2211.
Do you treat children's feet?
Yes. It is always important to check in with your children to ensure they have no pain or concerns with their feet. Children don't always tell you about their issues (or know what to look out for), so parents, family members or friends might notice something unusual or slightly different about a child's feet.
Children's feet are constantly changing, so it's common to have different concerns at various ages. As podiatrists specialise in the treatment of conditions and diseases of the foot, ankle and lower limbs, we are very familiar with the developmental milestones and typical presentations of paediatric feet (children's feet).
Our role is significant in recognising any atypical foot presentations and appropriately diagnosing and managing them. This may include musculoskeletal and gait or general nail and skin conditions. Podiatrists can also prevent paediatric foot conditions from intensifying as children transition into adulthood.
How long will the session take?
The length of your appointment depends on the type of treatment you require. Your appointment will begin with a 30 – 60 minute consultation with one of our highly skilled and experienced podiatrists. This includes a detailed medical history and collecting information related to your concern or injury. Subsequent appointments generally require 30 minutes, but our team members can discuss this with you during your consultation.
Please arrive 5 – 10 minutes early to complete your intake form.
Please bring the shoes you wear most frequently to your appointment, such as work shoes or gym sneakers etc. Please also bring with you any previous medical imaging of your feet or legs, such as X-rays, ultrasounds, CT and MRI. If you currently or have previously worn inserts or orthotics, please also bring these to your appointment (whether they were helpful or not).
If you can't find the answer to your question, contact us on (09) 801 2211.
Does ACC cover Podiatry Services?
Clear Step Podiatry is an ACC Registered Provider. Our podiatrists are committed to providing you with the best treatment plan to reclaim your health in the shortest period of time.
If you have an ACC claim number through an old injury or have been given one by another health professional, you can bring it with you to your appointment. If you've suffered an injury and lodged a claim with ACC, please bring your claim number along with you. This will allow you to get back on your feet again as quickly as possible. If you don't have an ACC claim for your injury, our podiatrists can organise registration and processing at our clinic.
Podiatry treatments that may be eligible under ACC at Clear Step Podiatry incur a surcharge:
- Podiatry Consultations
- Follow-up Consultations
- Orthotics (an additional surcharge applies for Customised Orthotics)
If you have an ACC-covered injury, you may be eligible to have your Orthotics funded by ACC.
Contact Clear Step Podiatry today, and one of our podiatrists will be happy to discuss your case with you.
OUR VALUES
Gold Standard Treatment
Results
Empathy
One Team
Open & Honest
Clear Step Podiatry proudly operates in association with Clear Nail Laser Clinics – Australia and New Zealand’s only specialist clinic dedicated to treating fungal nail infections using cold laser therapy.
Or give us a call (09) 801 2211